The Importance of Quality Control When the Product is a Service: Standardising Administrative Processes
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Taking care of our internal customers' products/services so that they take care of our external customers (the company's customers). Showing the importance of each employee and their activity for the organisation.
It was based on the studies of great thinkers that industry was able to reach the level of quality established today and that consequently raised the quality of the services provided by its suppliers. Concern about how to do things, not just what to do!.
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£27.18
£28.33 -
£10.58
£12.58 -
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£17.13
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