Razões pelas quais os cidadãos estão indignados com o estado do Governo Local
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A África do Sul necessita de um diálogo aberto com as comunidades e os cidadãos para garantir uma participação inclusiva e um planeamento conjunto para o sucesso e o futuro. Chegou o momento de garantir que as estruturas cívicas sejam activadas e capacitadas para lidar decisivamente com os desafios e as deficiências do sistema de governo local.
Os mecanismos de reação, o atendimento ao cliente e a aplicação dos Princípios de Batho Pele não foram medidos para testar a sua eficácia e exatidão, mas com sistemas tecnológicos inventados, há possibilidades de mudança e avanço para o sucesso. .
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