Quality costing procedure: Procedure for the calculation of quality costs at Empresa Eléctrica Sancti Spíritus
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£27.18£28.33 -
£10.58
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The objective of this research is to propose a procedure for the calculation of quality costs in Empresa Eléctrica Sancti-Spiríritus, which has an Integrated Management System, but does not have a tool for the evaluation of quality costs that would allow it to identify the main problems and outline improvement strategies to increase profitability, efficiency and efficacy indexes. In order to achieve this objective, a detailed study of the company was carried out, a wide bibliography was consulted, and conclusions and recommendations were drawn from the research.
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£27.18
£28.33 -
£10.58
£12.58 -
£16.71
£17.13
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