L'importance de la communication non verbale: dans la relation d'aide
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Il montre que la communication est un phénomène complexe qui dépasse largement les limites des mots et analyse les différentes formes de communication non verbale telles que le contact corporel, les mouvements et l'attitude du corps, l'apparence extérieure, les messages implicites dans le discours, les facteurs spatiaux et le silence. Il présente quelques considérations générales sur la relation d'aide et discute des compétences et de la procédure des quatre étapes inhérentes à ce processus : s'accorder, répondre, personnaliser et guider.
L'article propose de considérer l'importance de la communication non verbale pour que le processus de la relation d'aide soit couronné de succès. .
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£27.18
£28.33 -
£10.58
£12.58 -
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