Il fenomeno dell'intelligenza emotiva nelle trattative commerciali virtuali
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Tuttavia, con l'emergere dell'ambiente virtuale, sorgono nuove sfide dovute alle limitazioni della comunicazione e alla perdita del contatto diretto tra i negoziatori. Uno dei fattori chiave per il successo delle trattative commerciali è l'intelligenza emotiva, definita come la capacità di comprendere e gestire le proprie emozioni, nonché di riconoscere e rispondere in modo appropriato ai segnali emotivi degli altri.
L'intelligenza emotiva diventa particolarmente importante nelle trattative commerciali virtuali, dove l'impossibilità di interagire faccia a faccia complica la comunicazione emotiva e può portare a incomprensioni, conflitti e risultati fallimentari. .
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£27.18
£28.33 -
£10.58
£12.58 -
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