Education Studies & Teaching      Adult & Continuing Education

Guia Completo - Animação e Entretenimento na Hotelaria: Abordagens Modernas, Teoria e Prática ("Hospitality Excellence Series" - "Excelência em Hotelaria")

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Book Details
Language
Portuguese
Publishers
Independently published (5 Jun. 2024)
Weight
0.32 KG
Publication Date
05/06/2024
Pages
239 pages
ISBN-13
9798327697126
Dimensions
15.24 x 1.37 x 22.86 cm
SKU
9798327697126
Author Name
Verônica Silveira Nicoletti (Author)
Tourism, Hospitality and Gastronomy Professional | Consultant | WriterVerônica Nicoletti is a prominent figure in the world of tourism, gastronomy and entrepreneurship in Brazil. Her journey is marked by an unwavering passion for exploring new horizons and sharing her knowledge with other professionals in the sector.Specialist in tourism and hospitality and with a passion for gastronomy, Verônica Nicoletti has extensive experience in management, consultancy and instruction in the tourism industry. With a degree in Hospitality from UFPE and a degree in Tourism from Unicap, Verônica is the author of several books in the area, offering valuable and practical insights. Her career includes solid work as a restaurant manager, consultant for tour operators and developer of educational content for professionals in the sector.Its courses and qualifications cover a wide range of areas, from events and gastronomy to digital marketing and booking systems. With a broad and passionate outlook on hospitality, Veronica continues to positively impact the industry through her academic and practical contributions.After completing her first academic training in 1989, Verônica embarked on a multifaceted career that led her to excel in several areas. For more than a decade, she owned a travel agency, where she demonstrated her exceptional ability to create memorable experiences for her clients.At the same time, Verônica played a crucial role as owner and manager of the website "Tudo de Turismo", a valuable resource for professionals in the sector in search of knowledge and guidance. Her dedication as a teacher and mentor has helped train thousands of individuals, both in face-to-face and online courses, preparing them to face market challenges with confidence and skill.In addition to her business ventures, Verônica is recognized for her culinary talent, having co-founded the restaurant "Coma Fit – Nona Gourmet" in Recife. Her vision and leadership were instrumental in turning the concept into reality, offering customers a unique and healthy gastronomic experience.Throughout her career, Verônica has accumulated a wealth of experience in sales, marketing and commercial management, having worked in companies such as CVC and Urbi et Orbi Operadora. Her leadership abilities and strategic vision were always evident in her activities, ensuring the success and growth of the organizations in which she was involved.As an avid traveler, Verônica has explored destinations around the world, from the vibrant metropolises of Europe to the exotic landscapes of South America. Her professional travels have not only enriched her understanding of the industry, but also strengthened her connections with partners and suppliers across the world.Currently, Verônica continues to inspire and train other professionals through lectures, consultancy and, of course, writing. Her passion for the tourism and gastronomy industry, combined with her vast experience and knowledge, makes her an influential and respected voice on the national and international stage.Recently, Verônica renewed and expanded her knowledge by completing her Bachelor's degree in Hospitality at the Federal University of Pernambuco. This new education has added a new layer of expertise to her career, allowing her to be at the forefront of the latest trends and practices in the hospitality industry.Read more about this authorRead less about this author
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A indústria da hospitalidade evoluiu significativamente nas últimas décadas, transformando a experiência do hóspede de um simples ato de hospedagem para uma imersão completa em serviços personalizados e experiências únicas. No centro dessa transformação está a figura do recreacionista, um profissional dedicado a criar atividades e programas que não apenas entretêm, mas também enriquecem a estadia dos hóspedes, tornando cada momento memorável.

A crescente demanda por experiências diferenciadas e a competição acirrada no setor hoteleiro exigem uma abordagem inovadora e estratégica na oferta de recreação. Não se trata apenas de oferecer entretenimento, mas de integrar a recreação à filosofia e aos objetivos do hotel, contribuindo para a fidelização dos clientes e a valorização da marca.

Este livro, "Recreação em Hotelaria: Teoria e Prática", é um guia abrangente para profissionais da área e para aqueles que desejam ingressar neste fascinante campo. Nele, exploramos desde os fundamentos teóricos da recreação na hotelaria até as melhores práticas e tendências que moldam o setor atualmente.

Abordaremos temas essenciais como o papel do recreacionista, o planejamento e a implementação de atividades recreativas, a importância da personalização e da inovação, e as estratégias para medir e melhorar a satisfação dos hóspedes. Também incluiremos estudos de caso e exemplos práticos que ilustram como diferentes tipos de hotéis ao redor do mundo têm alcançado sucesso por meio de programas de recreação bem-sucedidos.

Nosso objetivo é fornecer uma base sólida de conhecimento e ferramentas práticas que capacitem os profissionais a desenvolver e executar programas de recreação que não apenas atendam, mas superem as expectativas dos hóspedes. Acreditamos que, com as informações e insights contidos neste livro, os leitores estarão melhor preparados para enfrentar os desafios e aproveitar as oportunidades que a recreação na hotelaria oferece.

Seja você um gerente de hotel, um recreacionista experiente, um estudante ou alguém interessado em melhorar a experiência dos hóspedes, este livro é para você. Juntos, exploraremos as nuances da recreação hoteleira e descobriremos como transformar cada estadia em uma experiência inesquecível.

Bem-vindo a esta jornada pelo mundo da recreação na hotelaria. .

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