Einführung eines Qualitätsmanagement-systems in der Bauindustrie: Eine Fallstudie
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Die Zertifizierung nach ISO 9001 ist eine Alternative zur Verbesserung des Produktionssystems und zur Herstellung von Dienstleistungen und Produkten mit einem Qualitätsstandard, der die Kundenzufriedenheit erreicht. Der Hauptgedanke besteht darin, zu zeigen, wie ein Qualitätsmanagementsystem in der Bauindustrie funktioniert und die wichtigsten Zweifel bezüglich des Prozesses der Implementierung des Systems und der Zertifizierung zu klären.
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