Customer-Centric Business: How to Build a Business That Delights Customers and Drives Profits
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£27.18£28.33 -
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This book is a comprehensive guide designed to help you transform your business into one that puts customers at the heart of every decision. You'll learn how to understand customer needs, foster a culture that champions customer satisfaction, and design products that exceed expectations.
Packed with real-world case studies and actionable insights, this book demystifies the concept of customer-centricity. It provides you with the tools and strategies needed to build a business that not only meets but delights customer expectations.
By leveraging market research and customer feedback, you'll be equipped to make informed decisions that drive sustainable growth. From creating customer personas to implementing a customer-first mindset across your organization, this book covers all the essential aspects of building a customer-centric business.
Each chapter delves into specific strategies and techniques, offering practical advice that you can apply immediately. Whether you're a small business owner or a corporate leader, this book is your roadmap to success.
With a focus on practical application, this book guides you through the steps needed to create a culture that values and responds to customer needs. You'll explore how to engage employees, align departments, and measure the impact of your efforts.
By the end, you'll have a clear understanding of how to build and maintain a customer-centric business. Don't miss out on the opportunity to transform your business and delight your customers.
Buy the book now and start your journey to unparalleled customer satisfaction and increased profits!. .
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£27.18
£28.33 -
£10.58
£12.58 -
£16.71
£17.13
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